Payments Shipping And Returns

Orders and Payments

Orders can be placed through this website. Once you have placed and order, I will email you with an order confirmation and any additional information relating to your order.

Your orders are quickly, easily and securely paid for via this website which currently accepts Visa, Mastercard and American Express.

Shipping and Delivery

Bijouxbead jewellery is produced in small batches, and as such, may need to be produced, which can take up to two weeks.  Once produced, I will process and deliver your order within 2-5 working days.  In the case of one of a kind pieces, those are ready to go and will ship without delay.  Should you require your order earlier please contact me and I will try to meet your needs.

Shipping costs are dependent on where you live and on the type of jewellery ordered.  Exact costs will be automatically calculated at the checkout based on the total weight of your order, and the delivery method that you choose.

Returns

I aim to produce high quality, lasting jewellery.  If for some reason you are unhappy, please contact me and I will do all that I can to make sure your are 100% satisfied with your Bijouxbead purchase.

All Bijouxbead jewellery is carefully hand finished and quality checked before being carefully packaged for shipping.

Once you have received your delivery, please inspect it for quality.  I will gladly refund or replace any item that arrives damaged.  Please retain original packaging until your a completely satisfied with your purchase.  You may return your undamaged and unused jewellery within 14 days.  The customer is responsible for shipping charges associated with returning a non-damaged item.

Disclaimer

It should be pointed out that due to the handmade nature of my work, no two pieces are exactly alike, which, to many, is the appeal of artisanal work.  With the exception of the one of a kind pieces, there will be slight variations from the photo to the actual product.

I aim to provide an accurate representation on my work, however, due to differing computer monitor calibrations, representation of colour may vary from actual product. 

If you prefer to shop in person, I do approximately twenty juried arts and craft shows per year which are listed and updated on my "Shop In Person" page on a regular basis.

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